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Troubleshooting
Resolve problems with Teracloud® Streams using the troubleshooting tools provided with the product as well as the resources offered by Teracloud Support.
Teracloud® Streams messages
The Teracloud® Streams messages describe the errors and solutions, warnings of potentially problematic conditions, and helpful information that you can use to troubleshoot the problems that can occur when you work with the product. These messages are displayed in the user interfaces and log files.
Naming conventions for Teracloud® Streams log message IDs
Each log message has a unique message ID. The naming convention for each Teracloud® Streams message ID is CDISXNNNNT.

Welcome
Learn about the core capabilities of Teracloud® Streams, its architecture, and key concepts.
Installing
Use this information to install, upgrade, and uninstall the Teracloud® Streams product.
Configuring
Create a basic or an enterprise domain which is a single point for configuring and managing common resources, security, and instances.
Administering
Administer the product by using the Teracloud® Streams graphical user interface, APIs, or the streamtool command-line interface.
Developing
Learn about different Teracloud Streams tools and features to write, compile, run, and test streams applications.
Troubleshooting
Resolve problems with Teracloud® Streams using the troubleshooting tools provided with the product as well as the resources offered by Teracloud Support.
- Before contacting Teracloud® Support
  Review this information before you contact Teracloud® Support. These resources might help you to find possible solutions for your issue, or make your support experience more efficient if you need to contact Teracloud Support.
- Troubleshooting techniques
  Troubleshooting is a systematic approach to solving a problem. The goal of troubleshooting is to determine why something does not work as you expect it to work, and then decide how to resolve the problem.
- Known problems and solutions
  Use the solutions that are provided to resolve known problems that you might encounter when you work with different components of the product.
- Troubleshooting services and diagnostic tools
  Teracloud® Streams provides log and trace services and troubleshooting tools that can help you resolve the issues that you encounter when you work with the product.
- Teracloud® Streams messages
  The Teracloud® Streams messages describe the errors and solutions, warnings of potentially problematic conditions, and helpful information that you can use to troubleshoot the problems that can occur when you work with the product. These messages are displayed in the user interfaces and log files.
  - Naming conventions for Teracloud® Streams log message IDs
    Each log message has a unique message ID. The naming convention for each Teracloud® Streams message ID is CDISXNNNNT.
  - Streams Console
    These messages describe the conditions and problems that can occur when you work with Streams Console.
  - Streamtool and command line user interfaces
    These messages describe the conditions and problems that can occur when you work with the streamtool commands.
  - Installation
    These messages describe the conditions and problems that can occur during the product installation, a reinstallation of the product, the migration to a different version of the product, and the uninstallation process.
  - Streams Processing Language (SPL)
    These messages describe the conditions and problems that can occur when you work with the Streams Processing Language compiler, utility, and documentation (SPLDOC).
  - Runtime services and utilities
    These messages describe the conditions and problems that can occur during the processing of the runtime services and utilities.
  - Application manager service
    These messages describe the conditions and problems that can occur when you work with the application manager service (SAM).
  - Web management service
    These messages describe the conditions and problems that can occur when you work with the REST API and the web management service (SWS).
Reference
Find details on the SPL language, toolkits, APIs, commands, and more.
Glossary
Use this glossary to find terms and definitions for Teracloud® Streams.

Naming conventions for Teracloud® Streams log message IDs

Each log message has a unique message ID. The naming convention for each Teracloud® Streams message ID is CDISXNNNNT.

The message IDs consist of four components:

Component in the message ID	Description
CDIS	The unique component prefix that identifies Teracloud® Streams log messages
`X`	A unique message serial number that identifies the Teracloud® Streams component including: A for Streams Console C for streamtool and command line interface I for installation P for Streams Processing Language (SPL) R for runtime services and utilities U for application manager service (SAM) W for web management service (SWS)
`NNNN`	A four-digit numeric identifier
`T`	The severity type of the message including: I for informational W for warning E for error or unrecoverable error

For example, the message ID CDISA5000E is a Teracloud® Streams error message for the Streams Console component with the numeric identifier of 5000.