The ITE application does not process any data but is healthy
It is normal behavior to pause the file processing if the Lookup Manager application is not initialized or updating the enrichment data in shared memory, or if the ITE application is running internal maintenance tasks.
Please verify the application states and decide which of the following conditions occurred.
The application states are stored in files that are located in the directory being specified in the global.applicationControlDirectory parameter. The application state of the Lookup Manager application is stored in the appl.ctl file, the state of the ITE application is stored in the file that has the ITE namespace as file name.
Causes
If the ITE application that does not process any data, is controlled by a Lookup Manager application, check whether the ITE application state is initial, stopping or stopped. If the ITE application state file contains the initial string, the Lookup Manager application is not yet initialized, so the ITE application waits for a trigger to start the file processing. If the stop or stopped string is encountered, the Lookup Manager application is updating the enrichment data in shared memory. This update is normally running for several minutes, depending on the amount of enrichment data. The update is triggered by a user-provided command.
If the ITE application has checkpointing enabled (ite.businessLogic.group.deduplication.checkpointing or ite.businessLogic.group.custom.checkpointing parameter is turned on) then internal states are refreshed regularly depending on the configured interval (see the ite.cleanup.schedule parameters). Depending on the amount of data that is stored in the ITE group logic, the refresh action can run for several minutes. If the ITE application state is running (run string) and if the ITE application’s contextState metric value is either 1, 3 or 5, then the internal maintenance phase is active. The Control.OutAppCtrl.ApplControl or the Control.AppCtrl.ApplControl operator is the owner of the contextState metric.